Search and explore the categories of frequently asked questions.
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| Search and explore the categories of frequently asked questions. |
The NutriFlow Bottle in the POT is designed to release water gradually, allowing the roots to breathe and grow healthily.
Over time, slight changes in internal pressure may slow the dripping for a while.
When this happens, gently shake the bottle once or twice.
As the pressure balances again, water will flow naturally, providing your plants with a steady and reliable supply of moisture.
Occasionally shaking the bottle helps maintain stable water flow.

POT is designed to accommodate different types of plants so they can thrive together.
Its modular structure includes movable cones, a water bottle set, and a lamp, all of which can be repositioned to suit each plant’s needs. This flexibility makes it easy to grow leafy greens, herbs, and flowers in the same space, with each plant thriving in its ideal spot.
Each plant receives a different amount of light depending on how close it is to the lamp. By placing each one where it gets the light it prefers, you can create a balanced environment where all your plants grow evenly and stay healthy.
Even if you're growing just one type of plant, every spot provides enough light for healthy growth. The slight differences in brightness simply bring out each plant’s natural character.
With POT, anyone can easily create their own little garden.
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Example 1: Growing Basil and Arugula Together
Place the basil cones closer to the light.
Basil thrives with more light and will grow fuller, more vibrant leaves when placed in a brighter spot.
Place the arugula cones slightly farther from the light.
Arugula grows well even in moderate light, so it doesn’t need to be directly under the lamp.
Recommended layout:
Refer to the suggested cone placement diagram below to help your plants grow in harmony.

Example 2: Growing Marigold and Peppermint Together
Place the marigold cones closer to the light.
Marigolds bloom more abundantly when they receive plenty of light.
Place the peppermint cones slightly farther from the light.
Peppermint is adaptable and grows well even with less intense light.
Recommended layout:
Check the suggested cone arrangement below to ensure both plants thrive together.

1. Smart Dual Watering & Nutrient System
The BALCONYFARM Pot offers a hybrid water supply system that combines hydroponics and capillary action-based drip irrigation.
Water is added through the Water Level Indicator Chamber. As water flows in, the yellow tip of the red indicator rises to show that the Water Tub is full. Once the Water Tub is filled, the semi-deep water hydroponic system keeps your plants hydrated for 3 to 7 days depending on growth conditions.
In addition, when the NutriFlow Bottle is filled and placed into the Water Level Indicator Chamber, water is gradually released through a drip mechanism and flows through a patented capillary channel in the Seedbed.
This ensures each plant receives just the right amount of water and nutrients. This system supports healthy root respiration and promotes consistent, healthy growth.
2. Flexible Lighting for Day & Night Growth
The BALCONYFARM Pot’s Lamp, which houses both sensor and connectivity functions, is designed to be easily moved to suit your daily routine.
During the day, you can switch off the Lamp and move your plants near a window to soak up natural sunlight. In the evening bring them back indoors and use the Lamp if the plants need a little extra light.
At night, you can place the Lamp on your desk and read a book under the mood lighting while enjoying the fresh air the plant provides.
⚠️ Please note that the BALCONY Palm mobile application features only functions when the Lamp is connected to power.
3. Personalized Garden for Your Lifestyle
BALCONYFARM Pot lets you grow up to six different plants at once using individual CONEs. Whether you're a beginner urban gardener looking to grow fresh, healthy ingredients like tatsoi, mustard leaves, or arugula, or someone seeking calm and relaxation with fragrant herbs like rosemary, thyme, and peppermint—BALCONYFARM POT helps you create the perfect combination for your lifestyle.
Mix and match flowers, leafy greens, and herbs to suit your space and enjoy the rewarding experience of growing your very own personalized garden.
4. Smart and Convenient Plant Care with our mobile application, BALCONY Palm
The BALCONY Palm helps you grow your plants smarter and more conveniently.
• Easily register your plant by scanning the QR code on the seed package.
• The app automatically sets the optimal growing conditions for your registered plants, including temperature, humidity, and light.
• If conditions fall outside the ideal range, you’ll receive an alert—prompting you to ventilate the room or adjust your plant’s location.
• The Lamp adjusts itself based on your plant’s light compensation and saturation points.
• Choose from a variety of lighting modes to suit your lifestyle, including sunrise/sunset mode, mood lighting, and a sleep timer.
5. Silent Growing System
BALCONYFARM Pot uses the same indoor environment that you live in—no separate cooling or heating systems are needed to grow your plants. It also doesn’t rely on motors for watering or oxygen supply, which means lower energy consumption and completely silent operation. If your indoor space becomes too hot, cold, or humid, we recommend ventilating the area or moving the plant to a more suitable location for healthy growth.
Yes, BALCONYFARM Pot can function without a direct power supply. However, in this case, the Lamp and BALCONY Palm mobile application connectivity features will not be available.
To use these features, simply connect the power adapter to the C-type power port located at the bottom of the Lamp. If you're using the Pot outdoors or in a space where power is limited, you can also connect it to a portable battery.
In the early stages of plant growth, consistent moisture is important for germinating, but plants typically consume only a small amount of water. If the Water Tub is fully filled, the initial watering can often support your plants for about a week or even longer during the early growth phase. Once the cotyledons (first leaves) emerge, water consumption will vary depending on plant type, growth stage, and environmental conditions. During periods of high water demand, if both the Water Tub and Water Bottle are fully filled, the system can provide slow, consistent hydration for up to 3 days without additional watering.
BALCONYFARM Pot is designed for flexibility and portability. The power cord connects to the Lamp, not the main body, allowing you to place the Pot anywhere indoors as long as the Lamp can be powered.
You can also attach the Lamp to a separately sold Cradle and move it to a sunnier spot. Whether it’s your kitchen, dining table, or child’s room, the Pot can be moved freely and styled to complement any space in your home.
If you register your BALCONYFARM product on our website within 60 days of purchase, you’ll receive a one-year free warranty. Exchanges are available for seeds when low germination rates are confirmed as a valid reason for return.
The replaceable components of the BALCONYFARM Pot are made with CXP material, a plastic-free material.
CXP is an eco-friendly material created by upcycling waste byproducts such as wood, forestry residues, rice husks, and discarded oyster shells.
By turning these waste materials into useful components, the Pot helps reduce environmental impact and supports sustainable living.
You can check the water level using two indicators:
• The indicator light on top of the Lamp
• The indicator in the Water Level Indicator Chamber
The Lamp glows blue in automatic mode and green in manual mode.
If either color is accompanied by a blinking red light, it means the Water Tub is empty.
In that case, simply lift off the NutriFlow Bottle, pour water directly into the Water Level Indicator Chamber until the yellow tip of the red indicator becomes visible. When the red bar rises, the Water Tub is full.
After filling the Water Tub, you can also refill the NutriFlow Bottle for continuous drip irrigation. The indicator may rise slightly more after this, which is completely normal.
Debris from roots or growing media may accumulate in the Water Tub, and mineral deposits can build up over time. As a general guideline, gently clean the Water Tub once a week using water or a soft sponge.
At the end of a full growing cycle (about 3 to 6 months), we recommend a more thorough cleaning using a soft sponge and mild soapy water. If you notice limescale buildup from hard water, mix a small amount of vinegar with warm water to help remove it.
To clean the Seedbed, soak it in a large container filled with water for about a day. This helps loosen acidic deposits or hardened residue. After soaking, rinse thoroughly under running water.
⚠️ If using household cleaners like hydrogen peroxide, vinegar, or citric acid, make sure to rinse thoroughly multiple times to leave no residue.
| Balcony Farm Co., Ltd. Sungwoo Kim, CEO 1F, 23, Yangjae-daero 41-gil, Gangnam-gu, Seoul, Korea business@balconyfarm.net |
©2025 Balconyfarm. All rights reserved
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Balcony Farm Co., Ltd.
Sungwoo Kim, CEO
1F, 23, Yangjae-daero 41-gil, Gangnam-gu, Seoul, Korea
business@balconyfarm.net
©2025 Balconyfarm. All rights reserved